What is the role of a courier officer during passenger handling?

The role of a courier officer during passenger handling primarily involves assisting with baggage handling. This includes ensuring that passengers’ luggage is properly checked in, loaded, and unloaded, and that it reaches the correct destination. The courier officer plays a crucial part in maintaining the efficiency of the boarding process and ensuring that all baggage is accounted for and handled correctly.

This contribution is vital to the overall passenger experience, as smooth baggage handling can significantly reduce wait times and help manage the flow of passengers through the terminal. By maintaining an organized system for luggage management, the courier officer aids in preventing mishaps such as lost or misrouted bags, which can be a major source of passenger dissatisfaction.

Other functions like assisting with medical emergencies, verifying flight paths, or performing stowaway checks, while important in the aviation environment, do not fall under the specific responsibilities of a courier officer during passenger handling.