What are the steps in external communications answering?

The steps in external communications answering are crucial for ensuring clarity and effectiveness in radio communication. The correct sequence involves first identifying the called station, which indicates who you are trying to reach. This provides immediate context to the other party.

After identifying the station, the correct phrase to use is "THIS IS," which signals that you are about to engage in communication. This phrase helps to establish your identity and connect the call to the intended recipient. Following that, you can use phrases like "GO AHEAD" or "STAND BY" to either prompt the other person to communicate or to indicate that you are ready to receive further information.

This sequence promotes organized and professional communication practices, reducing the chances of misunderstanding or confusion. It ensures that all parties are on the same page before any critical information is shared, thereby enhancing operational efficiency and safety.